Privacy

Who is responsible

Pascal Carbonne, Sole trader (EI), Les Balcons d'Ayros, 6 cami de Luz de Copeth, 65400 Ayros-Arbouix, France. Contact: contact [at] lesbalconsdayros.com.

What we collect

Only what you type into the contact form: name, email address, phone number if you give one, dates, number of guests, preferred room and your message. There are no accounts and no payments on this site.

Why

To answer your request and prepare your stay (pre-contractual steps, article 6.1.b of the GDPR). Your details are never sold or used for advertising.

Who sees it

Only the owners of the house. The message is sent to them by email through the site's host, Hostinger.

How long

As long as needed to handle your request, then for no more than 3 years after our last contact.

Cookies

No advertising or analytics cookies. A technical cookie is used on the contact page only, to secure the form; it is deleted when you close your browser. Your language choice is kept in your browser, and is not sent to us.

Third-party services

The valley map loads its tiles from the French mapping agency IGN (Géoplateforme), which receives your IP address as with any image. The weather is fetched by our server from MET Norway, without any data about you.

Your rights

You can access, correct or delete your data, or object to its use, by writing to contact [at] lesbalconsdayros.com. You can also complain to the French data protection authority, the CNIL (cnil.fr).